Your ability to effectively communicate with your employees is key to success as a leader . But to motivate and inspire people with words takes a very human approach in the way you speak to them. For example, do you compliment your workers for doing good work — for going above and beyond?
Source: If You Say These 5 Phrases Often, You’re a Better Leader Than You Think
At this stage of the call you need to encourage your customer to talk by asking questions. There are several reasons for this:
• To build a rapport with the customer
• To identify needs, wants and objectives
• To identify any problems that we can provide a solution for
• To make your customer feel we are interested in them and their business
• To lead the conversation to a point where you can start selling
• To get “buy in” from your customer
Improving the performance of a sales team, or a specific seller on the team, is a top focus for any sales leader. Often, we hear sales managers say they just need more activity or need to add more into pending, but the answer is rarely that simple. Source: Identifying Three Sales Process Bottlenecks and the …
Do any of you recognise this……we all get the same amount of time allocated to us. You have