Interesting Perspective on Cold Calling
I came across this article on Linkedin I found it to be enlightening and highlighted tips and key areas so you can be successful when making telesales and appointment setting calls.
I came across this article on Linkedin I found it to be enlightening and highlighted tips and key areas so you can be successful when making telesales and appointment setting calls.
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At this stage of the call you need to encourage your customer to talk by asking questions. There are several reasons for this:
• To build a rapport with the customer
• To identify needs, wants and objectives
• To identify any problems that we can provide a solution for
• To make your customer feel we are interested in them and their business
• To lead the conversation to a point where you can start selling
• To get “buy in” from your customer
Improving the performance of a sales team, or a specific seller on the team, is a top focus for any sales leader. Often, we hear sales managers say they just need more activity or need to add more into pending, but the answer is rarely that simple. Source: Identifying Three Sales Process Bottlenecks and the …